The Patient’s Medical Home (PMH) is a primary care setting where patients feel most comfortable—most at home—presenting and discussing their personal and family health and medical concerns. It is the central hub for the timely provision and coordination of comprehensive health and medical services. Patients, their families and their caregivers are listened to and respected as active participants in decision-making about and provision of their ongoing care.
The PMH is the home base for continuous interaction between patients and their main healthcare provider, supported by a team or network of caregivers, including nurses and other health professionals (on site or linked virtually from different practice sites). The PMH provides and coordinates the services each patient requires. Therapeutic relationships are developed and strengthened over time, enabling the best possible health outcomes for each person, for the practice population and for the community.